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Legal · Section 02

Privacy Policy

Last updated: 21 October 2026

Norline Studio ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website (norlinestudio.in) or engage our services.

1. Information We Collect

We may collect the following types of information:

  • Contact information you voluntarily provide (e.g. name, email, phone number, WhatsApp number, company name) when you reach out through forms, email, or messaging.
  • Project-related information shared during engagement (e.g. brand assets, briefs, business goals, content).
  • Technical information automatically collected by our hosting and analytics providers, including IP address, device type, browser, referring URL, pages visited, and approximate location.
  • Communications exchanged with us via email, WhatsApp, or other channels.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes.
  • Deliver, manage, and improve our creative services.
  • Communicate project updates, invoices, and other operational matters.
  • Analyse website traffic and improve user experience.
  • Comply with legal obligations and protect against fraud or misuse.
  • Showcase finished work in our portfolio (only with consent, where required).

3. Legal Basis for Processing

We process your personal information based on one or more of the following: your consent, performance of a contract with you, our legitimate business interests, and compliance with legal obligations under applicable Indian law, including the Digital Personal Data Protection Act, 2023.

4. Sharing of Information

We do not sell or rent your personal information. We may share it only in the following limited cases:

  • Service providers who help us operate (e.g. hosting, analytics, email delivery, payment processors). These providers are bound by confidentiality obligations.
  • Legal requirements if disclosure is necessary to comply with applicable law, court order, or government request.
  • Business transfer in case of merger, acquisition, or sale of our business, in which case affected users will be notified.

5. Cookies & Tracking

We use one non-essential cookie set, Google Analytics, to see which pages people read. It is switched off until you accept it. When you first visit the site you are asked to choose, and nothing non-essential loads before you do. Your choice is stored in your browser and you can change it at any time by clearing this site's data in your browser settings, which will make the choice appear again. Declining does not limit any part of the site.

6. Third-Party Services

Our website may link to or integrate with third-party services (e.g. Cloudflare, Google Analytics, WhatsApp, Instagram, LinkedIn). These services have their own privacy policies, and we are not responsible for their practices. Please review their policies before sharing personal information with them.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy, including legal, accounting, or reporting requirements. Project-related files may be retained longer for portfolio, archival, or future reference, unless you request deletion.

9. Your Rights

Subject to applicable law, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Withdraw consent (where processing is based on consent).
  • Object to certain uses, such as marketing communications.
  • Lodge a complaint with the appropriate data protection authority.

To exercise any of these rights, please contact us using the details at the end of this Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

11. International Data Transfers

Norline Studio is based in India. If you access our services from outside India, please note that your information may be transferred to, stored, and processed in India where our servers and operations are located. By using our services, you consent to such transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "last updated" date. We encourage you to review this Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: contact@norlinestudio.in
  • WhatsApp: +91 84910 88507
  • Website: norlinestudio.in

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